Six months of presence after handover: scheduled visits, a written care calendar, and planting kept alive until the room can hold itself.
Before we leave site you receive a written care calendar: a plant-by-plant schedule that names every species in the room, its position, its watering interval to the day, its feed, its light requirement in lux, and the three things most likely to kill it. No generic 'water twice a week'. A Zamioculcas in a low-light meeting room is on a 14-day cycle. A Boston fern in a humid washroom is on three. The calendar is the document your facilities team keeps once we are gone.
A technician visits every two weeks for three months, then monthly, on a fixed loop.
Plants are honest instruments. When foliage fails, it’s telling us the room has changed.
Anything that fails in six months from our causes is replaced at no cost.
We take aftercare on for offices we had no hand in designing.
When we inherit a dying room we begin with a reading of the conditions. We log daylight across the floor plate for a full working day, check the fresh-air supply, and find where the building fights the planting. Then we re-specify the problems: the wrong plant in the right pot is replaced with a species that can actually live there, the watering is put on a real schedule, and the room is brought back over a season. Most rooms can be saved. The ones that cannot were never given a plant that stood a chance, and we say so plainly.
The same person across the six months, someone who knows why each plant was specified and what the room is supposed to feel like. Not a rotating roster reading off a clipboard.
Soil checked with a meter at root depth, not a finger at the surface. Overwatering kills more office planting than drought ever does, and the surface lies about what is happening below.
We inspect for mealybug, scale, fungus gnat and spider mite at every visit and treat early with horticultural soap and predatory mites rather than reaching for a systemic spray near people's desks.
Daylight measured at the leaf in lux at each station, logged over time. A plant rated for 800 to 1,500 lux will sulk at 300, and the meter tells us before the leaves do.
A dilute balanced feed in the growing season, flushed back in winter, with substrate topped up and any LECA or self-watering reservoirs checked and cleaned. Soil is a living thing too.
Every visit recorded: what was watered, fed, pruned, replaced, and what the conditions read. Six months in you own a complete maintenance history of the room, not a vague reassurance.
No. Six months of post-handover care is included in every restructure we do, written into the scope from the start. A room is not finished the day the install crew leaves, so we do not treat it as finished. The work of keeping it alive through its first season is part of designing it properly.
Yes, and we often do. The room being good but dying is one of the most common reasons people call us. We begin with a reading of the conditions, re-specify any planting that was never going to survive where it was put, and bring the space back over a season. We will tell you honestly which plants can be saved and which were doomed by the original brief.
We run a final audit, update your care calendar with everything we learnt about your specific building, and hand it over in person to whoever will look after the room: your facilities lead or a planting contractor. From there the room can run on its own. An annual review is available if you would rather we kept checking the light and the health of the scheme once a year.
Planting changes a room more than almost any other single element. The humidity it holds, the way sound moves across it, the quality of presence a floor takes on once something living is in it. What it doesn't do, on its own, is meaningfully clean the air of a sealed office. That work belongs to the fresh-air rate and the materials in the room. Aftercare attends to both: the planting, and the climate it sits inside.
Tell us where the office is, who works in it, and what it feels like on a difficult afternoon. We will read it back to you.
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